Delete your EMPS account
Last updated September 25, 2026 · Applies to the EMPS application
EMPS is coaching software, not therapy. It is not counselling, medical advice or treatment, it does not monitor what you write, and it cannot summon help. If you are in crisis, call or text 988 in the US, or 911 if there is immediate danger.
You can delete your EMPS account and its data at any time. Deletion is permanent and can’t be undone. There are two ways to do it.
1. In the app (fastest)
- Open EMPS and sign in.
- Go to More → Settings.
- Tap Delete account at the bottom and confirm.
- Confirm who you are:
- If you sign in with email, enter your password.
- If you signed in with Apple or Google, type DELETE. Apple accounts are also asked to confirm with Apple.
- Your account is deleted immediately and you are signed out.
2. Without the app
Email support@empsconnection.com from the email address on your account, with the subject “Delete my EMPS account”. If you signed in with Apple and chose to hide your email, write from any address and include the name on your EMPS profile; we will confirm it’s you before deleting anything.
We will delete the account and confirm by email within 30 days, usually much sooner.
4. What is deleted
- Your account, sign-in details, name and profile photo
- Check-ins and intimacy check-ins, including what you wrote with them
- The shared journal and all “Share with coach” entries
- Weekly coaching sessions, questions from Amanda and your answers, and Amanda’s notes
- Let’s Get Personal questions, answers, quiz rounds and date ideas
- Conflict logs, appreciations, “what helps” lists and everything else recorded in the app
5. What is kept, and for how long
| Data | Kept for |
|---|---|
| Server and security logs | Up to 90 days, then deleted |
| Backups | Removed on a rolling basis within 30 days |
| Purchase records needed for tax and accounting | As long as the law requires, typically 7 years |
6. Deleting some data without deleting your account
You can delete your own journal entries in the app at any time. To have other specific data deleted while keeping your account, email support@empsconnection.com from your account address and tell us what you’d like removed.
7. Subscriptions
Deleting your account does not cancel an EMPS Premium subscription. Subscriptions are billed by Apple or Google, so cancel yours in your App Store or Google Play settings, ideally before you delete your account.
8. More information
More detail is in our Privacy Policy. Questions: support@empsconnection.com. EMPS is operated by Espyeon LLC.
Questions about this document? Write to support@empsconnection.com.